Privacy Policy

Privacy policy in accordance with the provisions of the Data Protection Act (DSG) and, if applicable, the GDPR.

1. Name and contact details of the data controller

This privacy policy applies to data processing by:

Data controller:

Eichenberger Gewinde AG
Grenzstrasse 30
CH-5736 Burg
Phone +41 (0) 62 765 10 10

2. Data processing during visits to the website

When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file.

The following information is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the file accessed,
  • Website from which access is made (referrer URL),
  • Browser used and, if applicable, the operating system of your computer and the name of your access provider.
  • Amount of data transferred

We process the aforementioned data for the following purposes:

  • Ensuring of a smooth connection to the website,
  • Ensuring of the convenient use of our website,
  • Evaluation of system security and stability and
  • Other administrative purposes.

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. As a rule, the log files are automatically deleted after 6 months.

The legal basis for data processing is Art. 31(1) DSG (Data Protection Act) or, if applicable, Art. 6(1)(1)(f) GDPR. Our legitimate interest arises from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also use cookies and analysis services when you visit our website. You will find more detailed explanations in the corresponding provisions of this privacy policy.

3. Data processing during the use of our contact, offer and inquiry forms

Contact, offer and inquiry forms are available on our website and these can be used to contact us electronically. If a user makes use of such an option, the data entered in the entry screen will be transmitted to us and stored.

The processing of personal data from the entry screen in particular aids in our processing of the contact. In doing so, we base the processing on the legal basis of legitimate interest (processing of contact; Art. 6(1)(f) GDPR if applicable or Art. 31(1) DSG) or, in the context of the offer form, the data is processed for the performance of a contract with the data subject, including pre-contractual measures, the legal basis is therefore Art. 31(12)(a) DSG or Art. 6(1)(b) GDPR, if applicable.

The personal data entered in the entry screen is also used to protect our confidentiality interests and prevent misuse of the contact, offer and inquiry form, in particular by determining from whom an inquiry originates. In doing so, we rely on the aforementioned legitimate interest and therefore the legal basis of Art. 31(1) DSG or Art. 6(1)(f) GDPR, if applicable.

You have the option at any time to revoke your consent to the processing of personal data for the future. In this case, your inquiry can no longer be processed.

4. Contact via telephone or e-mail

If you contact us directly by e-mail or telephone, we will process the data you provide (e-mail address or telephone number, last name, first name and other personal data you provide) exclusively for the purpose of processing your inquiry in order to process the contact on the basis of a legitimate interest (answering inquiries; Art. 6(1)(f) GDPR if applicable or Art. 31(1) DSG).

You have the right to object to the processing at any time, in which case the conversation cannot be continued.

5. Newsletter dispatch

We regularly send our customers and other interested parties newsletters on current topics, events and other offers with promotional content. You have the option of subscribing to our newsletter by providing us with your e-mail address for this purpose (e.g., at a trade fair) or by registering for the newsletter via our website. We process personal data such as your contact details (name and e-mail address) as part of the registration and dispatch process.

We store the data that we process from you in this context for as long as you are registered for the newsletter or for as long as is necessary to fulfil other legal obligations or for the purpose of providing evidence.

You can unsubscribe from our newsletter at any time and object to the receipt of advertising information by e-mail (newsletter dispatch) and revoke your consent to the storage of personal data that you have given us for the newsletter dispatch.

There is a corresponding link in every newsletter for the purpose of revoking consent. You can also unsubscribe from the newsletter via the contact address

We process your personal data in this context on the basis of your consent in accordance with Art. 31(1) DSG or Art. 6(1)(a) GDPR, insofar as this provision is applicable or, if we do not require consent, on the basis of our legitimate interest (direct marketing) in accordance with Art. 31 (1) DSG or Art. 6(1)(a) GDPR, insofar as the provision is applicable.

6. Applications

Our current vacancies are always published on our websites. In this regard, we refer you to the separate data protection information in the relevant section.

7. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.

Information that arises each time a connection with the specific end device used is established is stored in the cookie. However, this does not mean that we obtain direct knowledge of your identity.

On the one hand, the use of cookies acts to make the use of our website more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These cookies are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness. These cookies are stored on your end device for a specified period of time. If you visit our site again to use our services, it will automatically detect that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see clause 5). These cookies enable us to automatically detect that you have already visited our site when you return. These cookies are automatically deleted after a defined period of time. The use of cookies required for technical purposes and for the related processing of your data is carried out on the legal basis of our legitimate interests in the design of a user-friendly website in accordance with Art. 31(1) DSG or Art. 6(1)(f) GDPR, insofar as this provision is applicable.

If we use cookies that are not necessary for technical purposes and process personal data about you in this context, we require your consent in accordance with Art. 31(1) DSG or Art. 6(1)(a) GDPR, insofar as this provision is applicable.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. Nevertheless, the complete deactivation of cookies may result in you being unable to use all the functionalities of our website.

The cookies and tracking methods used on our website originate either from us or from third-party providers. These third-party providers can record user behavior on the website. These records can be linked by the respective provider with similar information from other websites. The behavior of certain website visitors can therefore be recorded across several websites and several end devices. The respective third-party provider may also use this data for its own purposes. If you are registered with the respective third-party provider, it can link the data. With regard to this data processing, we refer to the data protection provisions of the respective provider.

8. Analysis tools / tracking tools

We use analysis services to evaluate how you arrived at our websites and how you use them.

We process your personal data in this context on the basis of your consent in accordance with Art. 31(1) DSG or Art. 6(1)(a) GDPR, if this provision is applicable, or, if we do not require consent, on the basis of our legitimate interest in the design of our website in accordance with Art. 31(1) DSG or Art. 6(1)(a) GDPR, if applicable.

With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you.

The respective purposes for the data processing and data categories can be found in the corresponding tracking tools.

We use Google Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you. This service enables Google Ads to place a cookie (see clause 4) on your computer if you have accessed our website via a Google ad.

These cookies become invalid after 30 days and are not used for the purpose of personal identification. If the user visits certain pages of the Ads customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each Ads customer receives a different cookie. Cookies cannot be traced back to customers via the websites of Ads customers. The information retrieved via the conversion cookie is used to prepare conversion statistics for Ads customers who have decided to make use of conversion tracking. Ads customers are informed of the total number of users who have clicked on their ad and who have been redirected to a page that contains a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in the tracking process, you can block the use of cookies which would be required for tracking – for example via a browser setting which universally disables the automatic use of cookies. You can also disable the cookies for conversion tracking by configuring your browser so that cookies from the domain "" are blocked. You can find Google's privacy policy on conversion tracking here (  

We also use Google Tag Manager, which can be used to manage analysis and tracking tags via an interface. This function works to the extent that a page load process is detected by the Tag Manager. Depending on the configuration, a Google Analytics tag is triggered when the website is loaded. The data from this tag is then sent back to the Google Analytics server so that a pseudonymized analysis of user behavior can be carried out. No cookies are set by Google Tag Manager and no personal data is collected. Further information on terms of use and data protection can be found at and

9. Social media

We are active on various social networks (Facebook, Instagram, LinkedIn, YouTube).

The data you publish on our social media pages (such as user names, comments, videos, images, likes, etc.) are published by the respective providers. However, we can delete the content if necessary. If you communicate with us via social media or comment on or disseminate content from us, we collect corresponding information and process personal data from you. When you visit our social media sites, further data such as your user behavior may be collected and linked with other data already known to the provider and used for other purposes, such as marketing or personalization of content by the provider.

We are jointly responsible with the respective provider for data processing in connection with our social media presences. However, we have no influence on the data processing of the respective provider. For further information regarding the processing of your personal data by the providers of the social networks, please refer to the data protection provisions of the relevant social networks:

There are social media links to our social media presences on our websites. The links can be recognized by the logo of the respective social network.

Personal data is only transmitted to social networks when the visitor to a website actively clicks on one of the social media buttons. The legal basis is Art. 6(1)(a) GDPR if applicable or Art. 31(1) DSG (consent).

Our website uses links to the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

10. Traceparts

On our websites, we link to the TraceParts CAD component library of TraceParts S.A., Parc Eco Normandie, 76430 Saint Romain, France (hereinafter: "TraceParts"). The links are located in the respective product area of our products and are labeled "Download CAD data". 

When you access a page on our website, no connection is established with the TraceParts servers. If you click the corresponding link, you give your consent in accordance with Art. 31(1) DSG or Art. 6(1)(a) GDPR, if applicable, and are redirected to the TraceParts website. We have no influence on the processing of personal data on third-party websites.
Further details on the collection of data and your legal options as well as setting options can be found at TraceParts here:

11. Forwarding of data

We only pass on your personal data to third parties if the person concerned has expressly consented, if there is a legal obligation to do so or if such an action is necessary to enforce our rights, in particular to enforce our claims arising from a contractual relationship and for credit checks.

We also use service providers, in particular for hosting, IT support, online marketing activities, website operation, newsletter delivery, contact management, implementing advertising and marketing measures and the recruitment process. We select our service providers carefully and are obliged by law to monitor data processing by these companies and to oblige them not to process the data for their own purposes or to pass it on to unauthorized third parties.

12. Data transmission abroad

We forward your personal data to third parties or external service providers abroad for the purpose of the data processing described in this privacy policy. Forwarding mainly takes place in the European Economic Area (EEA) and member states of the European Union (EU). From Switzerland's point of view, these countries have adequate data protection policies.

If we transfer data to a recipient in a country without adequate legal data protection (e.g., in the context of the use of cookies and tracking/analysis tools), we provide technical and contractual assurance (e.g., through so-called standard contractual clauses; Art. 46 (1)(c) GDPR or Art. 16(2)(d) DSG) that your data is adequately protected or we obtain your consent for these data transfers (in accordance with Art. 49 GDPR and Art. 6(1)(1)(a) GDPR or Art. 17(1)(a) DSG if applicable).

13. Storage period

We process and store your personal data for as long as necessary for the fulfilment of our contractual and legal obligations, for evidence purposes or for the fulfilment of the purposes of data processing stated by us or required by the circumstances. Your data will then be deleted.

14. Rights of data subjects

The following provides information on your rights in connection with the personal data that is processed about you. Please note that these rights may be restricted in individual cases, for example, if such a restriction is necessary to protect other persons, to safeguard legitimate interests or to comply with legal obligations.

You have the right to request information about the kind of personal data that is being processed. You also have the right to request the rectification, erasure or restriction of the processing of your data and, where applicable, the right to data portability.

If the data processing is based on a public or legitimate interest, you have the right to object to the processing of your personal data at any time. If you file an objection, we will no longer process your personal data unless we can demonstrate that there are legitimate compelling grounds for processing that override your interests, rights and freedoms, or if the processing is required for the establishment, exercise or defense of legal claims.

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising.

If applicable to you, you also have the right to lodge a complaint with the competent data protection supervisory authority.

You are entitled to withdraw your consent to data processing at any time.

15. Cyber security

During the website visit, we use the widespread SSL method (secure socket layer) in conjunction with the highest level of encryption supported by your browser. As a rule, this involves 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether or not any individual page of our website is encrypted for transmission is indicated by means of the closed or open lock symbol in the status line of your browser.

We also utilize suitable technical and organizational security measures to protect your data against random or deliberate manipulation, partial or full loss, destruction and unauthorized access by third parties. Our security measures are continuously improved in line with technological developments. 

16. Up-to-dateness of and amendments to this privacy policy

Due to the further development of our website and any offers provided on it or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current version of the privacy policy published on the website applies.

Last updated: 2023-10-03

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